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Below are the recommended best practices for the checkstand overall and specific categories:
- Grocery Channel
- Merchandise front-end checkout displays to reflect shopper buying behavior. Retailers should select items with high penetration (most shoppers buy), that are purchased frequently, and that are commonly bought on impulse.
- Focus at the front-end checkout should be on the “Power Categories” that represent almost 80% of front-end sales and profits: Confectionery, Magazines & Beverages. These categories also represent 83% of the opportunity gap.
- Be sure to merchandise the Self-Scan checkout lanes with a focus on the key Power Categories.
- Carry Confectionery on all the checkout lanes and merchandise Confectionery on both sides of the consumer to generate impulse purchases.
- Maximize Magazine presence at the front-end on end caps as well as in the lane to enable consumer buying opportunities. Shoppers need to browse Magazines.
- Over-The-Belt merchandising should include “Power” categories such as Confectionery and Magazines.
- Make sure the top selling Magazine titles are available on key lanes. It is more important to carry the right titles than a large number of titles at the checkout.
- Make beverage coolers available to shoppers on 80% of lanes including the Express and Self-Scan lanes. Stock an assortment of beverages in each cooler that includes water, energy and non-carbonated as well as carbonated beverages.
- Provide a moderate space for GM/HBC. Remember that most of these items are need driven and many are also located elsewhere in the store.
- Convenience Channel
- General
- Merchandise snacking categories that have higher penetration, purchase frequency, and provide impulse purchases in multiple locations
- Merchandise single serve snacks in the food service area to generate additional snack purchases
- Potato chips need at least 25 feet of space and 35 items throughout the store to realize their full potential
- Confectionery Snacks
- Make candy and gum available in food service
- Candy sales expand with multiple merchandising locations
- Gum sales also expand with multiple merchandising locations
- Sales are optimized for candy when 200+ candy items are available
- In large stores gum sales are optimized with 85 to 94 gum items carried
- Candy sales are expanded in large stores with over 100 linear feet available
- Gum performs better in small and large c-stores when more than 20 linear feet of space is available
- Stocking of at least 25 king size chocolate items expands chocolate candy sales
- Temporary displays will drive incremental sales of candy and gum
- End cap displays will drive candy and gum sales
- In medium sized c-stores, mints sales do expand with multiple merchandising locations
- Large stores need to carry 30 to 39 mint items to generate additional sales
- Large stores need to allocate 9 to 10 linear feet of space to mints to optimize sales
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